CCTV Operators

Operate Equipment

  • They do their job effectively; they understand the equipment they’re working with. They are tasked with deleting or archiving old footage as needed, organizing old footage in an orderly fashion, and switching out videotapes, compact discs, memory cards, hard drives or servers.


Maintain Equipment

  • They know how to operate video surveillance equipment is not all there is to be a CCTV Operator. Additionally, CCTV Operators also able to maintain and repair that same equipment, whether it’s analog or digital.

Store Footage

  • Since any amount of footage from any given day could be required at any given time, properly storing footage is one of the most important roles of a CCTV Operator. Storage policy can vary slightly from company to company, but in general CCTV Operators will need to correctly catalog all footage so that it can be easily recalled at a later time.

Watch Surveillance

  • This is the crucial difference between a CCTV Technician and a CCTV Operator: while the Technician may be asked to come in for a few hours, complete any necessary repairs and then leave, CCTV Operators always watch the video surveillance footage is it’s being recorded.

Make Observations

  • CCTV Operators don’t just watch a bunch of screens all day. Rather, they unwaveringly focused and observant so that whenever they witness something unusual, suspicious or questionable they make a detailed note of it.

Report Incidents

  • If a CCTV Operator sees something illegal on one of their monitors, they contact the appropriate authorities at the appropriate time. In serious situations, CCTV Operators can also save the police vital time by immediately reporting a criminal’s license plate number, clothing, tattoos or other identifying features.